Refund Policy

Effective Date: 2026-08-29 Version: 2.0

1. Scope

This Refund Policy covers Anthroutfit — our website and iOS app — and nothing else. It supplements our Terms of Service; nothing in it limits any non-waivable statutory right you have as a consumer in your place of residence.

2. There Is Nothing to Pay Today

Anthroutfit currently charges nothing. There is no subscription, no in-app purchase, and no other paid offering, and we collect no payment details of any kind.

That makes the rest of this Policy forward-looking: Sections 3 to 6 describe how refunds will work if and when we introduce a paid offering. Until then they have no application. We will not begin charging without advance notice under Section 19 of the Terms of Service, and we will publish the final terms before any charge is taken.

3. Future App Store Purchases — Apple Decides

If we introduce paid subscriptions or in-app purchases, they would be sold and billed by Apple through the App Store. Apple would be the merchant of record; we would never receive your payment details. Consequently:

Refund requests would go to Apple, at https://reportaproblem.apple.com (sign in with the Apple ID used to purchase, choose the transaction, and request a refund), or through the App Store app.
We could not issue, deny, or override an App Store refund. We would have no access to Apple's billing systems, and Apple's decision under its own policies would be final.
Apple typically responds to refund requests within a few days; timing and criteria are Apple's alone.

If you are ever unsure whether a charge came from Apple or from us directly, contact us (Section 8) and we will help you identify it.

4. Cancelling a Future Subscription

Any subscription would be cancellable at any time on your device: Settings → [your name] → Subscriptions → Anthroutfit → Cancel. Two things would be worth knowing:

Cancel at least 24 hours before the renewal date — Apple charges renewals up to 24 hours before the period ends.
Deleting the App does not cancel a subscription. Only cancellation in your Apple ID settings stops renewals.

Cancellation stops future renewals. You would keep access for the period already paid; except where required by law, we would not prorate or refund partial periods.

5. Free Trials

If a future subscription starts with a free trial, the paid subscription would begin automatically when the trial ends unless you cancel before the trial's end. Trial length and post-trial price would be shown by Apple at signup.

6. EU & UK Consumers — Right of Withdrawal

If you are a consumer in the European Union or United Kingdom, you have a statutory right to withdraw from a distance purchase of digital services within 14 days without giving a reason.

For any purchase made through Apple, you would exercise this right through Apple, which handles EU/UK withdrawal for App Store transactions.
For any direct purchase from us, we would ask at checkout for your express consent to begin performance immediately and your acknowledgment that you lose the right of withdrawal once the service is fully performed. If you withdrew within 14 days before full performance, we would refund the price less a proportionate amount for the service already supplied, within 14 days of your request, using your original payment method.

Nothing in this Policy affects statutory rights that cannot be waived under the law of your country of residence, including remedies for digital content that fails to conform with the contract.

7. Billing Errors

Because we take no payments today, there are no charges from us to dispute. If that changes and you believe you were charged in error, contact us within [60] days of the charge and we will investigate and, where appropriate, correct, credit, or refund. Please contact us before disputing a direct charge with your bank — a chargeback filed without contacting us first may suspend the associated account while the dispute is investigated, and honest billing errors are almost always faster to fix directly. (App Store charges: Section 3 — Apple handles them.)

8. Contact

Billing: help@anthroutfit.com Legal: help@anthroutfit.com (current fallback: help@anthroutfit.com)

Anthroutfit is the trading name of Adam Tran, a sole proprietor, 4739 Irvin Square, Alexandria, VA 22312, United States.

2. There Is Nothing to Pay Today

Anthroutfit currently charges nothing. There is no subscription, no in-app purchase, and no other paid offering, and we collect no payment details of any kind.

3. Future App Store Purchases — Apple Decides

Refund requests would go to Apple, at https://reportaproblem.apple.com (sign in with the Apple ID used to purchase, choose the transaction, and request a refund), or through the App Store app.

We could not issue, deny, or override an App Store refund. We would have no access to Apple's billing systems, and Apple's decision under its own policies would be final.

Apple typically responds to refund requests within a few days; timing and criteria are Apple's alone.

If you are ever unsure whether a charge came from Apple or from us directly, contact us (Section 8) and we will help you identify it.

4. Cancelling a Future Subscription

Any subscription would be cancellable at any time on your device: Settings → [your name] → Subscriptions → Anthroutfit → Cancel. Two things would be worth knowing:

Cancel at least 24 hours before the renewal date — Apple charges renewals up to 24 hours before the period ends.

Deleting the App does not cancel a subscription. Only cancellation in your Apple ID settings stops renewals.

Cancellation stops future renewals. You would keep access for the period already paid; except where required by law, we would not prorate or refund partial periods.

6. EU & UK Consumers — Right of Withdrawal

If you are a consumer in the European Union or United Kingdom, you have a statutory right to withdraw from a distance purchase of digital services within 14 days without giving a reason.

For any purchase made through Apple, you would exercise this right through Apple, which handles EU/UK withdrawal for App Store transactions.

For any direct purchase from us, we would ask at checkout for your express consent to begin performance immediately and your acknowledgment that you lose the right of withdrawal once the service is fully performed. If you withdrew within 14 days before full performance, we would refund the price less a proportionate amount for the service already supplied, within 14 days of your request, using your original payment method.

Nothing in this Policy affects statutory rights that cannot be waived under the law of your country of residence, including remedies for digital content that fails to conform with the contract.

7. Billing Errors